FAQs

Riklean offers a comprehensive range of cleaning services including:

• Commercial & Office Cleaning
• Strata Cleaning
• Window Cleaning
• Carpet Cleaning
• Car Detailing
• Sanitisation Services

Booking is easy! You can:

• Call or text us at 0416 025 326
• Email us at rik@riklean.com.au
• Use our website’s free quote form

We’ll arrange a free cleaning audit and or simply provide you with a cleaning proposal.

Yes, we provide free cleaning audits and cleaning proposals to help you understand our services and pricing before you commit.

We service the Perth Metro Area, including:

• City of Bayswater
• City of Belmont
• City of Canning
• City of Fremantle
• City of Melville
• City of Nedlands
• City of Perth
• City of South Perth
• City of Stirling
• City of Subiaco
• City of Vincent
• Shire of Peppermint Grove

Yes, we prioritize the use of eco-friendly cleaning solutions wherever possible to protect both your environment and our team’s health.

We accept a variety of payment methods, including credit/debit cards and bank transfers. Final payment details will be provided with your quote.

Absolutely. All our staff are fully trained, experienced, and insured, ensuring quality and peace of mind for every service.

We understand that different clients have different scheduling needs. We offer flexible scheduling including early morning, day time,evening, and weekend services to accommodate your requirements.

Yes, we bring all necessary professional-grade cleaning supplies and equipment. However, if you prefer us to use specific products you provide, we’re happy to accommodate your preferences.

We offer flexible service arrangements from one-time cleanings to regular scheduled services. Contract terms can be discussed during your free cleaning audit to best match your needs.

We specialize in commercial, office, and strata cleaning services. Our expertise is focused on delivering professional cleaning solutions for businesses and commercial properties throughout Perth. We provide a limited availability, domestic cleaning service to existing current commercial cleaning customers only

We service the Perth Metro Area, including:

• City of Bayswater
• City of Belmont
• City of Canning
• City of Fremantle
• City of Melville
• City of Nedlands
• City of Perth
• City of South Perth
• City of Stirling
• City of Subiaco
• City of Vincent
• Shire of Peppermint Grove

Our office cleaning services go beyond just vacuuming, mopping, and putting out bins. We ensure your office space is thoroughly cleaned and professionally maintained, helping you maintain a professional image that truly represents your business standards.

Yes, we offer flexible scheduling options—from daily and weekly cleanings to after-hours services—to minimize disruption to your business.

Yes, we can schedule cleaning outside of your business hours to minimize disruption to your operations. We can work early mornings, evenings, or weekends to suit your needs.

Our staff undergo thorough background checks, and we have strict security protocols in place. We can work with your building’s security systems and requirements.

Yes, we provide thorough end of lease cleaning services for commercial properties. We ensure the space meets all end-of-lease requirements and that it is ready for the next tenant.

We have expertise in cleaning various floor types including:

• Vinyl
• Tile and grout
• Natural stone
• Polished concrete
• Commercial grade carpeting

With more than 20 years of strata complex cleaning experience in Perth, our comprehensive strata cleaning service includes:

• Car parks swept and oil stains removed
• Weeds eliminated
• Marks cleaned from walls
• Lift surfaces cleaned and polished
• Periodic cleaning of windows and carpets
• Bins washed out
• Gardens kept trimmed and maintained
• Leaves and debris removed from drainage grids
• Regular reporting of maintenance issues

We stand out because we:

• Are thorough in our service delivery
• Are reliable and consistent
• Are Work Health & Safety Compliant
• Are security conscious and fully insured
• Provide monthly invoicing with EFT, EFT-POS & CC facilities
• Have experienced staff trained on-site to meet your exact requirements
• Deliver quality service all round
• Fast response and resolution of complaints and urgent situations – no merry-go-round answering or on hold phone systems!

We provide an efficient and reliable professional cleaning service by:

• Delivering consistent cleaning results of the highest quality
• Tailoring our service to your expectations and needs
• Maintaining complete confidentiality
• Regular quality inspections and monitoring
• Providing detailed cleaning reports on request
• Ensuring prompt response to any issues

We offer a diverse range of additional and occasional cleaning services including:

• High-pressure cleaning
• Deep cleaning of common areas
• Special event cleanup
• Emergency cleaning response
• Specialized surface treatment

We offer flexible and convenient payment options:

• Flexible contracts with additional benefits for longer terms
• Monthly invoicing
• Multiple payment methods including EFT, EFT-POS & Credit Card
• Transparent pricing – all prices quoted show GST amount and possible variables
• Customized service agreements

Our strata cleaning typically includes:

•  Lobbies and entrance areas
• Common corridors and hallways
• Stairwells and elevators
• Common bathrooms and facilities
• Parking areas and driveways
• Common outdoor areas and gardens
• Bin areas and waste management

We can customize cleaning schedules based on your strata complex’s needs, whether it’s daily, weekly, or another frequency. We’ll work with your strata management to determine the optimal cleaning schedule.

We understand that emergencies can happen. Our team is equipped to handle urgent cleaning needs and can respond quickly to maintain the cleanliness and safety of your common areas.

We can provide detailed cleaning reports and documentation as required by strata management, ensuring transparency and accountability in our service delivery.

We maintain high standards through:

• Regular quality inspections
• Detailed cleaning checklists
• Staff training and supervision
• Regular communication with strata management
• Prompt response to feedback

We follow strict security protocols for accessing common areas, including:

• Secure key management
• Staff identification systems
• Compliance with building security procedures
• Coordination with building management for access

   

   

We thoroughly clean windows and building fascia to suit both commercial and domestic needs. Our services are suitable for:

• Commercial buildings
• Office complexes
• Strata properties
• Retail spaces

We utilize a water fed pole system which allows us to reach and clean up to a 12 meter height safely. For smaller windows and jobs, we also use conventional window cleaning methods.

Yes, we clean both internal and external windows, including hard-to-reach areas. Up to 12 meters

While we try to accommodate all scheduled cleanings, certain weather conditions may affect our ability to clean windows safely. We’ll work with you to reschedule if necessary.

No, however, we can recommend someone who does

We offer comprehensive carpet cleaning services for:

• Commercial offices and buildings
• Strata common areas
• End of lease requirements
• Regular maintenance programs
• Emergency stain removal

We use professional-grade equipment:

• Dry chemical cleaning method using encapsulation detergent

Our quality assurance process includes:

• Pre-inspection of carpeted areas
• Identification of heavy traffic areas
• Spot testing for stain removal
• Professional-grade cleaning solutions
• Post-cleaning inspection
• Customer satisfaction check

Typical drying times range from 4-12 hours, depending on the carpet type, and environmental conditions. We use advanced equipment to minimize drying times.

We use professional-grade products and techniques to treat tough stains and eliminate odors. Our team can assess the type of stain and recommend the most effective treatment method.

No

The frequency depends on foot traffic and usage, but typically:

• High traffic areas: Every 3-6 months
• Medium traffic areas: Every 6-12 months
• Low traffic areas: Annually

   

Yes, we offer customized maintenance programs that can include:

• Regular scheduled cleaning
• Spot cleaning services
• High-traffic area maintenance

Our comprehensive car detailing service includes:

• Exterior wash and polish
• Interior vacuum and cleaning
• Dashboard and console cleaning
• Window cleaning (inside and out)
• Tyre and rim cleaning
• Paint protection treatment
• Leather/upholstery cleaning

We offer car detailing services:

• At your workplace
• At commercial premises
• For fleet vehicles
• Pick up and delivery service

The duration depends on the vehicle size and condition, but typically:

• Standard Detail: 2-3 hours
• Premium Detail: 4-5 hours
• Full Detail with Paint Protection: 6-8 hours

Yes, we provide fleet cleaning services including:

• Regular maintenance cleaning
• Scheduled detailing programs
• Multiple vehicle discounts
• Flexible scheduling options
• On-site service available

   

We detail various types of vehicles including:

• Passenger cars
• SUVs and 4WDs
• Commercial vehicles
• Fleet vehicles
• Light trucks

We use hospital-grade disinfectants and follow best practices for sanitisation, particularly focusing on high-touch surfaces and areas requiring special attention.

The frequency depends on your specific needs and circumstances. We can recommend a sanitisation schedule based on your facility’s usage and requirements.

Key areas for regular sanitisation include:

• High-touch surfaces (door handles, light switches, etc.)
• Shared equipment and devices
• Break rooms and kitchenettes
• Bathrooms and changing areas
• Reception and waiting areas
• Meeting rooms and conference facilities